What forms of Payment are Accepted?
COD (Cash On Delivery) (Rs.99/- extra will be charged towards COD charges.)
All credit card and net banking transactions are processed over a secure encrypted payment gateway connection.
What should I do if my payment fails?
In case of payment failure, please retry ensuring Information passed on to payment gateway is accurate i.e.:-
Password (Net Banking)
Verify by Visa Password (for Net Banking / Credit or Debit Cards)
Your Internet connection is not distrupted in the process.
If your account has been debited after a payment failure, it will be rolled back within 7 working days. You can get in touch with Customer Care with your Order number or email us on firstname.lastname@example.org for any clarifications.
When does the money get debited from my account?
We debit the amount as soon as you complete the checkout process on the bank's payment gateway.
I just received my credit card bill and I have been billed more than the amount charged by Knitmart.in at the time of my purchase. Why?
This is probably due to a "foreign usage" surcharge levied by some credit card issuers and typically happens for a couple of reasons. You used an India-issue credit card as a USD payment method on an international payment gateway like Paypal. OR You used a non-India issue credit card as an INR payment method.