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Payments

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What forms of Payment are Accepted?

  • Credit Cards

  • Debit Cards

  • Net Banking

  • COD (Cash On Delivery) (Rs.99/- extra will be charged towards COD charges.)

          All credit card and net banking transactions are processed over a secure encrypted payment gateway connection.

 

What should I do if my payment fails?

          In case of payment failure, please retry ensuring Information passed on to payment gateway is accurate i.e.:-

  • Account Details

  • Billing Address

  • Password (Net Banking)

  • Verify by Visa Password (for Net Banking / Credit or Debit Cards)

  • Your Internet connection is not distrupted in the process.

           If your account has been debited after a payment failure, it will be rolled back within 7 working days. You can get in touch with Customer Care with your Order number or email us on support@knitmart.in for any clarifications.

 

When does the money get debited from my account?

           We debit the amount as soon as you complete the checkout process on the bank's payment gateway.

 

I just received my credit card bill and I have been billed more than the amount charged by Knitmart.in at the time of my purchase. Why?

           This is probably due to a "foreign usage" surcharge levied by some credit card issuers and typically happens for a couple of reasons. You used an India-issue credit card as a USD payment method on an international payment gateway like Paypal. OR You used a non-India issue credit card as an INR payment method.